Introduction
Patient-Centered Medical Home (PCMH)
SCIHP utilizes the Patient-Centered Medical Home (PCMH) as a model of care to provide comprehensive total health care and treat patients with cultural sensitivity and respect. As an organization, we believe that the following principles guide the development of the PCMH model.
Our focus for your health care needs will include the following:
What does PCMH mean to you?
The PCMH is an approach to health care that, according to the Institute of Medicine, “is respectful and responsive to individual patient preferences, needs, and values, and ensures that patient values guide all clinical decisions.” In other words, the emphasis is on the importance of the physician-patient partnership. This means that a PCMH model of care empowers you as a patient. Your family may also play an important role in your health care, if you choose to involve them, with supportive options and plan development using open communication with your health care provider.
With SCIHP as your medical home, you will join a team that includes health care professionals, trusted friends or family members (if you wish), and most importantly you.
Will this change anything when I visit my provider?
Your provider takes the time to get to know you as a whole person and makes an effort to develop a strong relationship with you.
We recognize you may have a need to communicate with your primary care team outside of your regularly scheduled office visit; for example, you might contact your provider through the patient portal when you have questions.
Your provider also makes sure you understand your plan of care and treatment options and will clearly discuss available options for treatment, testing, and associated risks and benefits for each. A member of your primary care team will be sure to assess any language, cultural, literacy, or other barriers and provide resources to ensure you understand information related to your care. All of your test results and records will be available upon your request.